Privacy Policy
Last updated: 06/2025
Welcome to Flexible Download ("we," "us," or "our"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with applicable U.S. federal privacy laws, including but not limited to the Federal Trade Commission Act (FTC Act), the Children’s Online Privacy Protection Act (COPPA), and, where required, applicable state laws such as the California Consumer Privacy Act (CCPA).
This Policy applies when you interact with our website, services, and applications (collectively, the "Services"). "Personal Data" or "Personal Information" means any information that identifies you directly or indirectly.
Information We Collect:
When you use our Services, we may collect the following types of Personal Data:
• Contact Information: Your name, email address, and phone number.
• Technical Data: IP address, browser type, operating system, device details.
• Usage Data: Interactions with our Site, pages visited, and time spent.
• Account Information: Registration data, billing details, cancellation history.
Cookies and Tracking Technologies:
We use cookies and similar technologies to personalize content, analyze user behavior, and enhance your user experience. You can control or disable cookies via your browser settings; however, doing so may affect certain features of the Services.
Your Privacy Rights:
Depending on your state of residence, you may have specific rights under U.S. privacy laws, including but not limited to:
• Right to Know: Access to what categories of personal data we collect and how we use them.
• Right to Delete: Request deletion of certain Personal Data.
• Right to Opt-Out: Object to sale or sharing of your Personal Data (California residents).
• Right to Non-Discrimination: Equal service regardless of privacy preferences.
• Right to Correct: Request corrections to inaccurate data.
• Right of Access and Portability.
• Right to Withdraw Consent at any time.
• Right to Lodge a Complaint with a federal or state authority.
California residents may exercise their rights under the CCPA by contacting us as specified below. We do not knowingly sell Personal Data or collect information from children under 13 without verifiable parental consent, per COPPA requirements.
Why We Collect Your Data:
We use your Personal Data for the following lawful purposes:
• Providing and maintaining your user account and the Services.
• Processing transactions (e.g., our $59.99 monthly plan or 1-day free trial).
• Verifying your identity.
• Sending service communications.
• Improving and analyzing performance of our Services.
• Marketing communications (with opt-out option).
• Legal compliance and security enforcement.
• Conducting research or service improvements.
Legal Grounds for Processing:
We process Personal Data based on:
• Your consent.
• Performance of a contract with you.
• Compliance with legal obligations.
• Our legitimate interests (e.g., fraud prevention, improving Services).
Data Security:
We implement administrative, technical, and physical safeguards to protect your data. While no system is completely secure, we take reasonable steps in line with U.S. standards to ensure confidentiality and prevent unauthorized access.
Data Sharing and Disclosure:
We may share Personal Data with:
a. Legal Obligations: When required to do so by law, regulation, or a legal process, such as responding to lawful requests from public authorities (e.g., law enforcement).
b. Legitimate Interests: When necessary to protect our rights, resolve disputes, or enforce our agreements (e.g., in legal proceedings).
c. Business Transfers: In the event of a merger, acquisition, sale of company assets, or other business reorganization, your information may be transferred to relevant third parties (i.e., buyers, investors, or their legal advisors). Legal authorities when required by law or subpoena.
d. Service providers performing functions on our behalf.
e. Other parties with your consent or as legally permitted.
Disclaimer:
We are not liable for damages arising from your use of our Services or any unauthorized disclosure of your Personal Data, except as required by law.
Your Preferences:
Our marketing emails include instructions on how to opt out. You may update your preferences or request changes to your personal information by contacting. You may still receive essential account-related communications.
International Transfers:
We may process and store your Personal Data in the U.S. or other jurisdictions, including in countries that may not provide the same level of data protection as your own. Where data is transferred internationally, we take appropriate safeguards to ensure compliance with applicable laws.
For data originating from the European Economic Area (EEA), we ensure that appropriate safeguards are in place in accordance with applicable data protection laws, such as using standard contractual clauses approved by the European Commission.
Children's Privacy:
We do not knowingly collect data from children under 13 without verifiable parental consent. If we discover such data has been collected, we will delete it promptly.
Policy Updates:
We may update this Privacy Policy periodically. Any major changes will be posted on this page with a revised "Last Update" date. Continued use of our Services implies acceptance of the updated Policy.
Severability:
If any part of this Policy is deemed unenforceable, the remaining sections will remain in effect.
Third-Party Links:
Our Services may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.